Michelin tops J.D. Power tire survey
September 13, 2007 – 2:00 amAutomotive News
September 13, 2007 - 3:14 pm EST
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WESTLAKE VILLAGE, Calif. — Michelin-brand tires ranked highest among four segments of the original equipment market in a customer satisfaction survey conducted by J.D. Power and Associates.
This year’s results, released this week, marked the fourth consecutive time Michelin ranked highest in the luxury sport and sport-utility vehicle segments, the research group said. It also was the tire maker’s third consecutive win in the pickup/full-size van segment.
Brands that also ranked above each segment average were:
In luxury/sport — Goodyear, Continental and Pirelli.
In mass-market/non-luxury — Pirelli and Firestone.
In pickup/full-size van — BFGoodrich, Goodyear and Bridgestone.
In SUV — Goodyear.
The survey, conducted in March and April, was based on responses from nearly 20,000 car owners who purchased new 2005 and 2006 model-year vehicles. The study measured overall customer satisfaction with their OE tires based on wearability, appearance, traction, ride and handling.
J.D. Power said […]
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